Shipping & Returns

Free delivery on UK orders of £19.99 or more!

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Shipping

Delivery within the UK is a flat £1.95 (or free on orders over £20). Orders will usually be dispatched the very next working day. Orders are sent by Royal Mail first class and you should usually receive your order within 1-3 working days. In my experience, Royal Mail will usually take 1-2 days to arrive.

 

EU shipping is a flat £3.95 regardless of the size of your order. Within the EU, Royal Mail International Standard estimates 3-5 days, though this can vary depending on the destination country’s postal service. With the recent implementation of the TPD in Europe, a number of countries will no longer accept vape related post. The current best information available I have on those countries is here, but please, do make sure that it is legal to receive the contents of your order in your country of origin before ordering.

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If you’d like your order faster we can definitely send it out express delivery, but the default option is by far the cheapest, and as it’s sent out First Class, will likely work out the same time-wise. Sometimes (like Christmas) your order may take a little longer and we’d ask that you wait the full 3 working days before contacting us if you can.

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Royal Mail are usually very good though.

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If you have any trouble receiving your order, please message us – there is no doubt that accidents happen sometimes and it sucks when it does. We don’t want you to suffer because of something beyond your control and we’ll do our best to fix it if something goes wrong, but this system is open to abuse as I’m sure you know, so it will be on a case by case basis. Email us with any problems at:

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support@daddypigsmokejuice.com

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Returns Policy

We’re really sorry, but for hygiene and safety reasons, we can’t accept returns on e-liquid. Not that you have cooties, but the person who sent it back to us and promised us they didn’t open it and they didn’t have cooties *might actually* have opened it and had cooties and NOW YOU HAVE THEM TOO because we believed them when they said they didn’t have cooties and we sent you what we thought was an untampered-with, cootie-free juice.

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Can’t be too careful. We love you too much to see you get cooties. If there’s anything that’s not right with your order though, let us know. We’ll do everything we can to make it right for you. Promise. Send us an email at:

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support@daddypigsmokejuice.com

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Taste is very subjective and what one person loves, another will hate and for that reason we recommend buying liquids in the smallest available bottle size. You could always check the site reviews to see what others thought of the item you’re interested in if you’re not sure – alternatively, I’d recommend a quick Google for “Daddy Pig Smoke Juice” if you have the time to peruse more reviews or even if you’re just curious and have half an hour to kill. Enjoy!

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