Shipping & Returns

Free delivery on UK orders of £25 or more!

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Shipping – UK

We know shipping can be expensive – Royal Mail have increased their prices every year we’ve been in business and we’ve try to meet you halfway with the shipping costs for the longest while, but it’s not sustainable long term. It pains me to increase the price, but the cost is still below Royal Mail’s rates. Royal Mail second class parcels costs £3 to post, first class small parcels £3.55 and £4.55 for first class tracked. However, the free shipping option is still available for orders over £25, after discounts

UK Second Class 48 £2.99
UK First Class 24 £3.49
UK First Class 24 Recorded £4.49
UK Free Shipping 48 (over £25) FREE

Orders will usually be dispatched the very next working day. Royal Mail first class should usually be delivered within 1-3 working days. In my experience, Royal Mail will usually take 1-2 days to arrive. Free delivery is via Royal Mail second class which estimates 2-3 working days.

Shipping – Europe

EU shipping via Royal Mail is averagely around £8 or so per item, but we meet you halfway with the cost and charge a flat £3.95 regardless of the size of your order (£7.95 tracked or free over £75). Within the EU, Royal Mail International Standard estimates 3-5 days, though this can vary depending on the destination country’s postal service. With the recent implementation of the TPD in Europe, a number of countries will no longer accept vape related post. The current best information available I have on those countries is here, but please, do make sure that it is legal to receive the contents of your order in your country of origin before ordering.

Shipping – United States

Royal Mail International Tracked to the US averages somewhere around the £20 mark per parcel. I know it is expensive, but there’s no cheaper tracked option than I am aware of from UK to the US. We charge a flat £14.99 to the US which is just below the cost levied by Royal Mail. With the recent deeming regulations and potential flavour bans looming in the states, please be sure that it is legal to receive your order your state before ordering

If you’d like your order faster we can definitely send it out express delivery, but the default option is by far the cheapest, and as it’s sent out First Class flat fee or Second Class for free delivery, will likely work out the same time-wise. Sometimes (like Christmas) your order may take a little longer and we’d ask that you wait the full 3 working days before contacting us if you can.

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Royal Mail are usually very good though.

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If you have any trouble receiving your order, please message us – there is no doubt that accidents happen sometimes and it sucks when it does. We don’t want you to suffer because of something beyond your control and we’ll do our best to fix it if something goes wrong, but this system is open to abuse as I’m sure you know, so it will be on a case by case basis. Email us with any problems at:

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support@daddypigsmokejuice.com

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Returns Policy

We’re really sorry, but for hygiene and safety reasons, we can’t accept returns on e-liquid. Not that you have cooties, but the person who sent it back to us and promised us they didn’t open it and they didn’t have cooties *might actually* have opened it and had cooties and NOW YOU HAVE THEM TOO because we believed them when they said they didn’t have cooties and we sent you what we thought was an untampered-with, cootie-free juice.

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Can’t be too careful. We love you too much to see you get cooties. If there’s anything that’s not right with your order though, let us know. We’ll do everything we can to make it right for you. Promise. Send us an email at:

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support@daddypigsmokejuice.com

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Taste is very subjective and what one person loves, another will hate and for that reason we recommend buying liquids in the smallest available bottle size. You could always check the site reviews to see what others thought of the item you’re interested in if you’re not sure – alternatively, I’d recommend a quick Google for “Daddy Pig Smoke Juice” if you have the time to peruse more reviews or even if you’re just curious and have half an hour to kill. Enjoy!

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